Skipton reveals customer details

04/02/2010

Skipton Building Society has been forced to apologise to its customers following a mix-up.

The fourth largest building society in the UK said that a third-party printing error had led to the problem.

Details of 3,115 customers with passbook accounts were printed onto the back of other people's statements.

While the bank assured customers that passbook accounts could not be accessed without a signature, misplaced information can in some cases lead to fraudsters building up debt problems for account holders.

The Financial Services Authority (FSA) has been notified of the incident.

Skipton was also recently criticised for hiking their SVR rate from 3.5 per cent to 4.95 per cent.

The move meant that the building society went back on its promise to keep its rate at no more than 3 per cent above the Bank of England's base rate - which is currently at a record low of 0.5 per cent.

Posted by Fiona Smith

Tags; Debt Management and Banking,

Regional Debt Advice; Debt Advice Skipton,

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