BT imposes price increase

20/07/2009

Customers of BT are to face an increase in calls from landlines to 5.25p per minute from October.

The price hike, the second so far this year imposed by the firm, will also see call set-up fees rising to 9.05p per call.

Call charges have been increased by a total of 34 per cent so far this year, according to figures compiled by financial website uSwitch.com.

The hikes are also likely to further stretch household budgets which have already been affected by the recession and rising unemployment levels.

Steve Weller, communications expert at uSwitch.com, said: "The moves come at a time when every penny counts to consumers and from the outside look as though BT is trying to drive customers to sign up to its inclusive plans by putting up prices elsewhere.

"Those customers who are tied into a 12-month contract and who are going to be hit by this move should challenge BT to see if they can get a better deal. Today's price increase announcement isn't likely to improve BT's popularity in the eyes of cash strapped consumers."

Tags; Budgeting Advice, Retirement Money Problems, Recent Graduate Debt, Young Family Finances,

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