Debt collector says sorry for 'mistaken identity'

08/05/2009

An amazing case of mistaken identity from a debt collector has been uncovered.

Two pensioners faced a campaign from Aktiv Kapital, with confusing letters arriving at their door addressed to "Miss AJP" and demanding back money owed to banks and other creditors.

The letters continued to come, despite the concerned householders contacting Citizens Advice, local Trading Standards, the police and even their MP, the Daily Mail reports.

They told the newspaper: "We are pensioners and receiving such letters does not help our health problems.

"We fear our address is blacklisted … We initially returned the letters marked 'not known'. Then we phoned and sent letters by recorded delivery pointing out that we are the only family which has lived here since the house was built in 1967."

When contacted by the Daily Mail, Aktiv Kapital apologised and said that there had been a systems error.

They offered a payment of £150 for the inconvenience caused - and credit experts Experian also confirmed that the pensioners had no connection with the mysterious "Miss AJP" and therefore were not "blacklisted".

Tags; Housing Debt and Bills, Retirement Money Problems,

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