Debtor complains of bank's treatment

09/12/2008

A UK couple have claimed that their bank has been over-aggressive in chasing them up in order to reclaim debt.

David Lloyd and Annette Edwards say that they received 762 phone calls from the Halifax, after going overdrawn, the Guardian reports.

The 62-year-old ex-engineer had given up work after being diagnosed with terminal cancer, prior to running up the debts.

Mr Lloyd says that the money owed came to £800, but Halifax says that it was £4,000.

Speaking to the newspaper, Ms Edwards commented: "He is prepared to put his head above the parapet because he doesn't want other people to go through what he has had to go through."

The couple allege that the bank continued to contact them, even after they got an undertaking at county court ordering them not to do so.

Contempt of court proceedings were then begun by Mr Lloyd and Ms Edwards - and their case is ongoing at Manchester Justice Centre.

"The bank issues its wholehearted fulsome apology for the error and the serious breach of the undertaking which it very much regrets," the Guardian reports the bank's barrister, James Counsell, as saying.

Tags; Debt Management and Banking, Retirement Money Problems,

Regional Debt Advice; Debt Advice Chester, Debt Advice Manchester,

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