E.ON announces cuts to electricity bills

05/12/2008

E.ON has announced that it will cut bills for some of its electricity-only customers by £14 a year.

The firm was reacting to a report from an industry-wide investigation by regulator Ofgem.

It found that some customers who do not use mains gas did not have access to discounts offered by providers to those who used "duel-fuel", or a combined gas and electricity, service.

The report also claimed that 4.3 million customers in the UK who did not use mains gas were losing up to £55 per year in potential money-off deals as a result.

"[We have] given the industry notice to end practices that are failing some customers, and to deliver the full benefits of competition to the entire market," the regulator said at the time.

Customers affected by the move are those in the east Midlands, the east of England and the north-west of England.

Graham Bartlett, managing director of E.ON's retail business, said: "We, like Ofgem, saw that our electricity customers who have no mains gas are simply not able to get some of our best deals."

Tags; Housing Debt and Bills, Young Family Finances, Retirement Money Problems,

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